If the issue doesn't occur, start adding the add-ins one at a time until the issue occurs. If the issue is fixed, click Options on the File menu, and then click Add-Ins.Ĭlick to clear all the check boxes in the list, and then click OK. To do this, use one of the following procedures, as appropriate to your version of Windows: Step 1: Investigate possible issues caused by add-ins To help troubleshoot Outlook issues in an Office 365 environment, follow these steps.
Outlook crashes even though you aren't actively using it.This article describes how to troubleshoot the following kinds of issues in Microsoft Outlook when it's used together with Office 365: